Alienware black screen after sleep. After the same 6-7 minutes, the monitor returns to standby with the blinking white light. For example, I will shut my laptop and it will go to sleep and when I come back an hour or so later and open the top to turn it back on the screen stays black but the computer is awake. After the computer enters sleep mode, wake it up by moving the mouse/pressing a button. If you see the black screen only after sign-in and you can see a mouse cursor: While at the black screen, try using CTRL+SHIFT+ESC to start Task Manager. When cold booting I see the bios, Windows starting up. If it's actually booted into windows, just showing a black screen, you can also try Win + Ctrl + Shift + B to reset the graphics driver. This might be needed if your PC performs well besides the black screen after sleep issue. If the video screen displays anything at all during the startup process, but is now black. Nov 9, 2020 · Hi @Pixilies connect your Alienware m15 R3 to an external monitor to check that when your screen goes black, the external monitor displays the screen content. Dec 19, 2022 · After a week of headaches, I found a fix, and wanted to share it here where a lot of people will come looking to see if they can find the answer. Jul 17, 2022 · when screen would go black, the keyboard would also go black, almost like the unit was losing full power briefly, nothing was on the screen at all, many times it would do this it would be totally dark, the machine was totally dead briefly, then would just come back to life to a lock screen, odd for sure, but happened numerous times on two machines (original and replacement) always plugged . Nov 27, 2013 · Now, if the screen remains black when you resume it while being plugged in, unplug it from the power supply briefly and close it: it will go to sleep, and "reset" the black screen. I am running Windows 10 with an Asus Z170 Pro4 motherboard and a Skylake Core i5 processor (no other graphics card). Jun 16, 2020 · Inspiron 7786 2-in-1, same problem. Detailed Article Symptoms. Apr 18, 2024 · Switch to the display mode that you want after you close and reopen the laptop screen manually: Press the Windows + P key on the keyboard. 1. I also put the computer to sleep or shut it down and about 2 minutes later the pixel refresh starts. Simple steps to understand and solve a blue screen of death ( bsod ) on your Alienware PC. someone else had a similar problem and he got a black screen after signing into windows he solved the issue by rebooting his laptop in safe mode, creating a new windows account while in safe mode, restarting the laptop and then logging in into the new account Aug 19, 2021 · I had the same issue with my laptop - on Sleep or Hibernate, when trying to wake it up, the Dell logo and loading animation (Hibernate) would run through and stop on a black screen. I also have HDMI connected to my MBP (CalDigit dock), and DP connected to my PC. May 22, 2020 · Monitors flickers after sleep mode window 10 when pc goes power sleep then two monitors starts flickring and does not detect one monitor This thread is locked. First, try restarting your computer to see if that resolves the issue. Everything is great! However, i got this issue with Sleep mode and even after reinstalling Win 11, the problem continues - the R14 would randomly startups with RGB fully on and fan on for a brief 5-10sec then everything goes off back to sleep mode. When the screen turns off it happens quite often that it doesn't turn back but otherwise the pc (windows) is in working ("blindly" i deleted my icons from the desktop) If i press the power button than for instance the screen comes back and than the computer turn off. 6: On it Dec 14, 2017 · After the recent Windows 10 update my computer screen stays black after I try to take it out of sleep mode. Imagine what will happen to these new laptops after 2-3 years :D sorry Welcome to the unofficial community for Alienware. This is a bug! What works for me, with my two-monitor setup where I can still see the desktop, is to manually put the computer to sleep by clicking Start > Power > Sleep. fast startup is disabled in windows i opened the laptop lid to wake up the laptop from sleep. After a while I hear the fans going on max speed but nothing else happens. The computer is up to date with all Dell and Microsoft updates. When I turn on the laptop, the Alienware logo will appear and load, and after that my keyboard and mouse will light up, and the fans will run but the screen will display a lit up black screen. After waiting a while and pressing the power button, it'll go back to sleep, and then I have to wait and press p Aug 8, 2024 · On certain Alienware Area51 desktops after BIOS update the display monitor may show a black screen and the keyboard has no function or no light for a few minutes. Seems to have started less than a year ago and is sporadic. I present 3 fixes there, in detail, so check them out first. I have recently experienced a problem that my screen goes black and then to the screensaver, requiring my to sign in again, after the laptop is left idel for less than 60 seconds. I have different specs, but am experiencing the same thing; computer won't wake up from sleep. Cause. It controls the market share with an iron fist. Sometimes it will open up support assist to scan for hardware problems when I open it, but it always says there aren’t any issues. 9 I have been unable to wake my laptop from sleep mode and all that appears is a black screen the only way to fix this is by holding down the power button. The same can happen when putting the machine to sleep by closing the lid. My XPS 15 didn't have this problem. Jul 31, 2018 · As of 2020. But when I open it again, the screen turns on for half a second and then turns black. Dec 1, 2023 · Common contributing factors to a black screen include a loose HDMI connection, a buggy Windows update, or issues with the graphics driver. After it was replaced I was still getting black screen crashes while gaming, sometimes under heavy load, but also when loading games. I bought mine new, after a few months. An error occurred while May 14, 2024 · The computer displays the Alienware logo but does not move past that point. ; Then Select USB Wake Support, check the box to Enable USB Wake Support. 3. Picked up the Alienware 38 inch ultrawide, 3850x1600 monitor. Once I disconnected my MBP, boot my PC, and switch the input, then it went black (I have to unplug the power cable to hard reset to fix it). If it becomes visible, try finding LockAppHost. Jan 7, 2017 · System: i7-6700hq. When I open the lid, the keys light up, and the power button lights up, but the screen stays black and I have to hold the power button to shut the computer down and turn it back on. Jan 5, 2021 · My pc has a completely black screen but everything else seems to be working. Still - not a solution just a limited workaround for me but there are times when the screen not randomly turning off is better than a 2nd screen like when playing certain games. Dec 1, 2023 · I have an Alienware M16 that I bought recently. Please run windows Reliability Monitor, wait for creation of event timeline. Monitor blinks twice when connected to computer with Nvidia NVS 310 video or graphics card. I can still move my mouse cursor but besides that it’s completely black. I undervolted the laptop but still the issue happens. The monitor will say it's not getting any signal. Sep 18, 2022 · First, during the pop-up message I push the joystick and the monitor turns black and goes through the refresh and leaves the monitor off when finished. the router light for the port that i connected the wire to didnt turn on. If yes, there is laptop lid related problem and the simple fix could be just reseating the internal screen cables to get the backlight lamp to work all the time. Amazing to see these new Alienware laptops failing already, my Alienware 18 r1 which is 8 year old never had any issues and rocks till this day daily. When the monitor is turned-off and back on, the monitor may blink i have an alienware 17 r5 i9 laptop that has windows 10 build 2004. fix Jul 25, 2024 · Finally, if you have gradually covered all the steps mentioned above, but the problem persists, we advise you to disable the Sleep mode. Feb 2, 2023 · That is that from time to time after they go into sleep mode (from closing the lid down), when opening them back up the keyboard lights up but the screen does not come on. Despite its popularity, the OS carries a variable number of flaws that could cause occasional headaches to the user dealing with the issue at hand. the laptop screen didnt turn on. Just got my new R14. You can also try reinstalling your graphics drivers. For more power saving options, select Additional power settings to change how Aug 27, 2019 · So I let the monitor sleep, click the mouse so it comes back on- and whaddya know - the problem immediately comes back in those games. Nov 7, 2017 · The screen works perfectly afterward, but the 1-2 minute for the screen to turn on is very annoying, especially coming from a $2,200 laptop. It hasnt affected performance or anything its just annoying. Look for events after sleep mode giving black screen. The Power light is backlit and does come on, then goes off and back on again, after which it stays on. The power light lights up, and it is amber or orange. Cara, eu ja troquei o notebook, eu ja tive problema com a o primeiro que não ligava os leds traseiros, troquei o notebook e veio com o led do alien que pisca como se fosse um curto, abri o suporte e eles queriam trocar a placa mãe, queriam me enrolar em mais de 3 semanas para a peça chegar, pedi a troca do produto, assim foi feito, mas esse agora ta dando isso, ele depois de algumas horas After working with Dell Support, which in fairness has been GREAT, I finally got my laptop back Wednesday (3/8/2023) after it was gone for a week. Found out that the computer was interactable in this state (tapped one of the links on the lock screen, and it opened in Edge after I woke the screen with temp. Feb 19, 2018 · Hi. When my computer (M18x R2) goes to sleep after the set time I go to wake it up and log in again and it shows the blue-screen-of-death and says Critical Shutdown and some other stuff. 5600X and 2080 Super. Select Second screen only or Projector only mode. The black screen. You can either set it to do nothing, or shut down, just not sleep. And the keyboard does not respond. When I attach an hdmi cable, the tv shows the screen perfectly (or at least the login or after, don’t know why it doesn’t show the alien logo anymore when loading). I've updated all the drivers and Windows itself and even tried clean installing the drivers but it still hasn't resolved the issue. Sep 1, 2022 · Support for Alienware m15 R7 says Drivers & Downloads are provided for the Windows 11 Operating System. I'm having the same issue with my R13. GTX 980m. 78. Two things, disable sleep mode, and disable the laptop going to sleep when you close the lid. Alienware m15 r5, windows 11. 04. Feb 26, 2022 · Alienware / m15 R5, black screen; Start a Conversation. See my answer here: Wayland window manager causes my computer to stay on a black/blank screen and not wake up. Opening the lid will show the login screen for 2 seconds before it turns black. This was never an issue until about a month Nov 27, 2015 · at the beginning when i move the screen this solve the problem and it turn on then after a while this no longer solve the problem then i noted that when i remove the power jack the screen turn on then after a while this didn't solve the problem and any of this two way manege to turn the screen on again then i recognize that when i remove the May 28, 2021 · After I lock the screen or locks by itself automatically if I'm away of my desk, when I come back, unlock it, only the internal monitor of the laptop turns on and shows windows as normal, but the 2 external monitors, even if they turn on, they only show black screen, no mouse pointer, nothing, and the only way to get them back is resetting the May 18, 2022 · It's beyond annoying. the laptop didnt go back to sleep. Jul 19, 2018 · Sometimes my alienware 17 R4 (I7 7820HK GTX 1080) screen just stays black after I power the laptop up. Feb 14, 2021 · Hello, When I switch on my Alienware laptop, the FX lights up (keyboard, sides etc. Sep 6, 2022 · The issue goes away when I disable the 2nd screen in the windows display settings, I don't physically remove the cable. Steps I've tried so far: I have seen on other forums and sites the other Alienware owners have experienced the same problem as me. TL;DR Windows power&sleep settings when the display goes off it causes black screen issues with games thereafter if Freesync is on. ; Once in the BIOS, click the plus to the left of Power Management. When starting from a cold start, the graphics appear normally, but after the computer goes to sleep, it wakes with stripes of pixelated, blinking color. The image on the screen is fuzzy, blurry, distorted, or faded. As the title says. The black screen is permanent after sleep mode and I have to restart the device for the screen to turn on 100% same issue. The keyboard backlighting also shows, and I can see that the screen is blank not off (it is lighter than when the power is turned off, but nothing is shown). The Windows 11 laptop screen won’t turn on after sleep issue because the black screen can be infuriating. Jul 17, 2024 · Windows 10 is the most consumed computer operating system in the world. Like 10yr ago. Been searching for like 10 years n still no fix. It was somewhat random. You may now plug it back in Feb 17, 2020 · Yes i have the monitor sleep settings in Windows set to 1 minute for testing so the monitor will sleep after 1 minute, then will wake up on it's own after 1-2 minutes, then will sleep again after a minute, and the cycle repeats. And yes when I close the lid it does go to sleep, and when I reopen it everything is there. How to Fix a Black Screen That Appears Before You Log In If the black screen appears before you sign in to your computer, run through these fixes. The specific platforms are: Alienware Area-51 R4 and R5 ; Alienware Area-51 Threadripper Edition R3 and R6 ; Alienware Area-51 Threadripper Edition R7 Aug 6, 2024 · Click Power & Sleep. The logo on the power button lights up and Tobi Eye Tracking seem to be working but the screen Apr 4, 2013 · a lot of my friends have this problem. Join a friendly and knowledgeable forum community for all PC gamers. My old Alienware mx15 still show the black screen. Aug 30, 2024 · BIOS: Power the computer On and press the F2 key at the Dell logo to enter the BIOS. But if I leave it closed for 20+ minutes it full shuts off and a BSOD after. I tried many of the solutions on the internet and the only one that solved it was downloading GeForce Hotfix driver 381. There are horizontal or vertical lines on the screen. So ever since I updated the Bios to version 1. So after a few hours of gaming my Alienware M17 R4 screen suddenly turns black while the laptop itself still runs. Below is a capture from GPU-Z right before the screen flickers and the PC crashes to black screen/idle. Blank black screen after sleep mode | Alienware Arena Feb 21, 2021 · Summary: Steps to resolve this unknown Blue Screen issue on your Alienware system. And more often than not, the login screen will turn black while the rest of the machine is working fine (I can even login blindly). My problem is more difficult. i opened Nov 6, 2019 · My Dell Inspiron is set to sleep when the lid is closed. How old is my laptop? It’s so old that it doesn’t have HDMI when I bought it. Normally, the loading circle would appear after a couple of seconds and then Windows would boot up. We are not an official Dell sub. i am connecting the laptop to my router by a network wire. 16gb ddr4 ram. Every game seems to be a little different. Please read the rules and FAQ before posting. Affected Products. Wait until it is asleep, then open it again: it will wake up, including the screen. If I turn off and turn it back on, it fixes it before black screening soon after. ONE OTHER NOTE: Audio crackling/high latency present with the old 3080, the RMA'd 3080 but not my friends. 1tb HDD. I set it up to go to "Sleep" when I close the lid. It happened twice today. The only way to get past this is to hold down the power button for around 5-10 seconds until the lights go off (not just press it the once quickly), and then press the power i think it's a problem with your windows account. This was after it was unusable for a week or so before being able to ship it back, so of the 5 weeks I've had the laptop, 3 haven't been able to even use it. Thanks! An issue recently started occurring where any time I put my laptop to sleep at night and try to wake it in the morning, the screen wakes to the black Alienware logo screen but won't go past that. For some reason lately, when I do this it seems to turn on the lights/keyboard, but the screen never wakes up. ) but the screen remains black. I'm almost always plugged in and typically don't close the lid, but the symptoms are the same (black screen, keyboard lights on, must hold the power button to power off and then back on). Jul 31, 2015 · I am sorry to know that you are getting a black screen after it goes to sleep or hibernation. The AW3420DW will power up. Immediately was having gpu issues and had tech support out to replace the card. If I repeat the operation it does the same. Under Screen, select how long you want the computer to wait before turning the screen off when you are not using the computer. Is that supposed to be the case? Nov 23, 2023 · Yes, there are several potential solutions you can try to fix the Alienware black screen issue. 3 easy ways to understand and solve fan issues on your Alienware PC. It also happened once minutes after pixel refresh. This happens while I was playing games and the screen just blacked out but the sound is still playing. i closed the laptop lid. It does this at exactly every 10 mins. I’m having the same issue except that mine won’t turn back on at all. The computer stays on a black screen with text but does not move past it. The issue: After Sleep, Hibernation, a long period idle or even turning off the monitor a bit, the video won't come back on. 2, or any Ubuntu OS using Wayland. 5: I've got it to sleep when laptop lid closes. Are you experiencing the following display issues on your Alienware computer? The screen does not turn on or the screen is blank or black. It doesn't matter what type of card they have. Follow the suggested quick steps to resolve display-related issues on an Alienware computer. Nov 6, 2017 · My Dell E2414H monitor has display issues after waking from sleep mode. Even if I put my laptop well asleep before closing the lid, it still shuts off after about 20 minutes. So, I've been having some problems with my r4 (gtx1080) that after sleep it doesn't anything besides the cursor in a completely black screen (not even ctrl+alt+del responded). Jun 22, 2023 · If on Ubuntu 22. Resolution. After the laptop goes into sleep mode after non-activity for a while, when I turn it on again, enter my password, click ok and enter, the entire screen goes black. Provide Feedback Aug 11, 2021 · If screen and its backlight still not working, the HDMI connection to external monitor test still says there is no GPU output signal, POST still fails to complete with diagnostics errors, please hold down the power-on button to see if reset laptop function gets screen to work. My m17 r4 has the feature enabled where it should wake from sleep when I open the laptop/raise the lid. Here's how to fix the problem. The Alienware writing just under the screen work fine as do the tobii eye tracker lights just under Join and gain access to exclusive in-game items, game keys, and some of the most sought after closed betas. Received my R12 almost a month ago. exe on the Details tab and ending the task. Anyone know what's going on? Mar 12, 2018 · This week, the screen stopped turning on whenever i wake the computer from sleep. Nov 20, 2023 · Nothing is shown on screen in terms of BIOS, grub or the Alienware logo. There was a recent update which could've caused it. If that doesn’t work, you can try updating your graphics drivers to see if that solves the problem. I have tried everything from power/display settings, to diagnostics in bios, command file checking, and even resetting the whole computer. And while it's in sleep mode the rgb lighting is still on, as well as the fan. I'm getting a consistent black screen where the image goes away, none of the monitor buttons work, but the power LED is clearly on. Under Sleep, select how long you want the computer to wait before going to sleep when you are not using the computer. I think this is a major issue with Alienware laptop. gakwbivzpynlvqrydllupodxgljjygmgdhmntewixr